Reopening Your Tourism Business

Let us guide you with useful regulatory information to help you welcome back your customers and improve your business. From completing fire safety risk assessments to signposting allergens in food menus, our experts have put together some handy webinars to give you the valuable knowledge and confidence to open your business safely.

New Scheme

This innovative new pilot scheme is supported by the Office for Product Safety and Standards, as part of the Department for Business, Energy and Industrial Strategy. It brings together regulatory bodies into one place to help tourism related SME businesses access advice around legislative and safety obligations.

The new scheme is being run by the Eastbourne Hospitality Association in partnership with Eastbourne Borough Council Environmental Health & Licensing, East Sussex County Council Trading Standards, East Sussex Fire & Rescue Service and the Office for Product Safety & Standards.

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Follow the links below for access to handy resources including pre-recorded video webinars, downloadable information packs and live Q&A sessions with the experts.

Register for a Live Q&A Session

Register in advance for your chance to quiz the experts and receive a FREE copy of the Pink Book - your guide to legislation for tourist accommodation and attractions.

Fire Safety

Watch our conversation with colleagues from East Sussex Fire & Rescue in this webinar which features useful information on meeting fire safety legislation and completing risk assessments.
Opening a New Business

Why not get in touch with the friendly team at the Eastbourne Hospitality Association for advice on business support and access to local industry information.
Know Your Allergens

With 14 food allergens recognised in law, Wendy Scott from Trading Standards talks to us about the importance of clear signposting, before welcoming customers into your business.
Understanding Environmental Health & Event Licensing

Extend your business with a Temporary Event Notice (TEN) and make the most of your outdoor space. Let Jo Dunk from Eastbourne Borough Council’s Licensing team guide you through the process in this useful video.
Order Your Copy of the Pink Book
The ultimate guide to your legal obligations when opening tourist accommodation and attractions.
Are You COVID-Ready?

Join Eastbourne’s very own COVID-Ready quality scheme.
Join Our Q&A Session
Register online for a free place at our next Q&A session on 30 March for a chance to ask key representatives from Fire, Trading Standards, Licensing and Environmental Health for their advice on how to reopen safely. Register Online